Relationship Management
The techniques pair with the BLUE sides of your EiDie. Please use them on a regular basis to encourage growth of your emotional intelligence and positive culture within your team.
The BLUE sides
16
Offer positive feedback or a genuine compliment freely to a colleague today
Positivity is contagious! Help spread it today by sharing a genuine complement with one (or many) colleagues!
Remember that positive feedback is not always with words. Provide an email, a note or a gesture.
At the end of the day spend a few minutes journalling about how you felt after giving positive feedback. How did your colleague respond when you offered the feedback or compliment? What changes did you notice in your colleague after the interaction? How did it make you feel to offer someone something positive?
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Practice asking open-ended questions (what's & how's)
Be mindful of the questions you're asking today. Try to word them using "what" and "how" so the other people in the conversation feel that you're giving them space to answer freely, using as many words as they need to communicate.
Spend some time after your conversations to make note if you collected more information from a respondent by using an open-ended question.
Examples:
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How do you think we could improve the product / service?
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What does a good product look like to you?
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How would you recommend improvements?
19
Practice active listening
Practice being mindful about your active listening strategies today. Make sure you're giving others the space to communicate their ideas and that your mind is focused on what they are saying.
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Spend 1 minute listening to a co-worker, spouse, partner and/or friend without talking. After they have finished speaking, make a comment, ask a question or compliment the co-worker related to the topic.